Location: Flexible
Closing Date: Wednesday, October 12, 2022
Salary: DoA

Emma – The Sleep Company is recruiting for two positions.

Sales trainer/representative for the South East/East England

This is a field-based role requiring the individual to be travelling to and visiting Emma retail stockists, with one day home based for planning and administration. The role is primarily one for supporting existing accounts, but identifying and securing new business would be a secondary but highly valuable asset

Retail stockists will cover both individual stores of major retail businesses such as John Lewis and Furniture Village, as well as many independent accounts.

The candidate will be required to:

* Develop and maintain solid relationships with the retail staff. In some cases, this will be just one or two individuals but, in many cases, there will be various contact points within the store that will need to be established and sustained

* Assess and deal with any retailer issues. These can vary from invoice queries, to chasing delivery orders, to being the conduit between the retailer and the customer services and ops teams for customer complaints, returns, questions, etc

* Maintain PoS excellence in store. This includes ensuring that all Emma PoS (footmats, branded pillow covers, brand builders, etc) are in place, undamaged and in a prominent position. Additionally, all Emma mattresses should be checked to make sure that product quality is maintained to a very high standard, and covers or mattresses are changed if this is not the case

* Deliver in-store training on the product so that all staff feel empowered and enthusiastic to confidently sell Emma

* Ensure that all price and promotional tickets are correct, and having full details of existing and planned promotions for individual accounts

* Compile in-store (PoS excellence) reports using the Emma online processes that records all the above elements, as well as being able to give a full competitive overview

* The individual will also be able to develop links with all key Emma retail stakeholders, be they the sales team or the support team of customer services and retail operations

They should be computer and numerically literate, and able to check turnover and profitability by store and by account, and to suggest how these can be improved or enhanced. They should have a solid understanding of Microsoft Word, Powerpoint and Excel, and be curious and hungry to learn, and to progress to a more senior sales roles within Emma (either in the UK or abroad).

Previous experience of sales in the bedding/furniture sector is not essential. Great interpersonal skills, an ability to work for long periods on your own and with minimal supervision will be key.

A full driving licence will be a prerequisite.

The candidate will be home based and flexible, but able to cover a wide area of accounts in the South and South East of England.

There will be some requirements to be away from home overnight for trade fairs, sales meetings in the UK and possibly dales meetings in Frankfurt or Lisbon.

Junior trade marketing manager, retail (UK and Ireland)

This is a newly created role to support the senior trade marketing manager for UK and Ireland retail/wholesale with our ever-expanding portfolio of accounts and new points of distribution

The candidate will be required to:

* Support with all PoS initiatives currently in place or planned so that the Emma brand remains visible, impactful, and front of mind, both online and offline. This would include the design and briefing in of all new, on-brand creatives

* Support in the planning and execution of all elements for regular and ad hoc trade shows, including planning of the stand layout, liaison with the stand constructors and show organisers, as well as all 'back office' requirements, from accommodation to show publicity, attendance rosters and supporting sales materials

* Create marketing tools and brand guidelines for our respective retail partners, assist in their implementation and regularly check on compliance. This would include regular online brand audits, with any issues being passed on to the relevant account manager

* Set up marketing KPIs and metrics to measure performance of our online and offline activities

* Help prepare brand presentations for general distribution but also to assist and support in individual account presentations

* Ability to work with all Emma data sources and assist in sales reviews of performance

* The individual will also be able to develop links with all key Emma retail stakeholders, be they the sales team or the support team of customer services and retail operations

The candidate must be computer and numerically literate, able to check turnover and profitability by store and by account, and able to suggest how these can be improved or enhanced. They should have asolid understanding of Microsoft Word, Powerpoint and Excel, as well as the ability to understand and use all Emma’s various data and software sources.

They should be curious and hungry to learn and to progress to a more senior sales roles within Emma (either in the UK or abroad).

This role is home based in the UK, but candidates in the Lisbon and/or Frankfurt office will also be considered.

There will be some requirements to be away from home overnight for trade fairs, sales meetings in the UK and possibly sales meetings in Frankfurt or Lisbon.

Contact/Application Details

To apply for either position, email laura.fibich@emma-sleep.com in the first instance.