Carolyn Elliott, senior UK national account manager for Gallery Direct, recently received the Associated Independent Stores (AIS) Representative of the Year award, which is voted for by all the buying group's members.
The award is based on customer service and going the extra mile for clients, sorting out any service and stock issues and generally giving them the best service possible.
Carolyn says: “I was delighted to receive the award. Good customer service is key to our business – I support clients with their individual stores’ needs, being there to help with sale periods and working with them to build their business and develop relationships that benefit both store and supplier needs.”
