Each year, the National Bed Federation (NBF) Bed Industry Awards recognise the industry’s best and brightest – and Furniture News presents the…
Chancellor John Healey revealed the Government's Budget today (in a more controlled manner than last year's announcement). With pressure to justify…
Collecting a customer's old sofa on delivery or clearing last season's displays creates waste obligations that sit alongside the sale, and several…
Even some of the most experienced retail salespeople can overlook the basics of customer service from time to time, says freelance retail consultant…
A furniture sale is rarely just a sale. Behind every sofa, mattress or dining table is a chain of decisions and processes, from product configuration…
IKEA opened its secondhand marketplace to the UK last month – but it’s not the only business exploring new ways to buy and sell used furniture.
This month, Andrew Goodacre, CEO of the British Independent Retailers Association (Bira), talks about why retailers’ Golden Quarter preparations…
With the Budget looming, family business owners face growing uncertainty over the tax implications of passing their firms on to the next generation.…
A sofa can look right in a showroom, and still be wrong for a retailer's first order. The seat may feel different from the approved sample, the…
Provenance matters – especially when customers are making comparisons on the shop floor. For Luke-Keegan Floyd, director of Australian joinery and…
AI tools are giving people new ways to visualise their dream interiors, but new research from retailer Barker & Stonehouse suggests the results do…
A new survey commissioned by Associated Independent Stores (AIS), the UK and Ireland’s leading buying and services group for fashion, home and…
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