Even some of the most experienced retail salespeople can overlook the basics of customer service from time to time, says freelance retail consultant…
A furniture sale is rarely just a sale. Behind every sofa, mattress or dining table is a chain of decisions and processes, from product configuration…
IKEA opened its secondhand marketplace to the UK last month – but it’s not the only business exploring new ways to buy and sell used furniture.
This month, Andrew Goodacre, CEO of the British Independent Retailers Association (Bira), talks about why retailers’ Golden Quarter preparations…
With the Budget looming, family business owners face growing uncertainty over the tax implications of passing their firms on to the next generation.…
A sofa can look right in a showroom, and still be wrong for a retailer's first order. The seat may feel different from the approved sample, the…
Provenance matters – especially when customers are making comparisons on the shop floor. For Luke-Keegan Floyd, director of Australian joinery and…
AI tools are giving people new ways to visualise their dream interiors, but new research from retailer Barker & Stonehouse suggests the results do…
A new survey commissioned by Associated Independent Stores (AIS), the UK and Ireland’s leading buying and services group for fashion, home and…
Older homeowners are behind almost half (44.1%) of all instructions to sell properties in England during Q3 2026, according to new analysis by…
There's a reason sheet goods dominate modern furniture, writes MEDITE Smartply: "Walk into any decent workshop and you'll find the same conversation…
Christmas may feel a way off, but canny retailers will already be getting ahead of demand. In the first of a new series exploring the fundamentals of…
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