Retailers DFS and Robert Dyas have commercialised their approach to Environmental, Social, and Governance (ESG), with DFS realising a -28% reduction as well as benefiting from enhanced employee wellbeing and customer experience, states consultant Beyond ESG, which says that both retailers have implemented an innovative, data-led approach which turns stores and offices into ‘data rigs’ through leading sensor technology and building management software.
The data insight enables Beyond ESG to optimise schedules and controls which manage: power and lighting usage to reduce environmental impact and minimise energy costs by up to -30%; air quality and ambient temperatures to enhance staff and customer wellbeing as well as boosting employee productivity; and usage and traffic flows, enabling enhanced space utilisation and product placement, which can improve the customer experience.
Angeline Griffin, head of property services, DFS Group, says: “ESG is now embedded within our business strategy and we are converting intention into action by this investment. The structured and programmatic approach to this project has allowed us to unlock a wealth of unrealised potential in a short space of time. We are so far tracking at 28% savings on power consumption as well as realising commercial benefits that the insight has unlocked.”