21 November 2024, 16:52
By Furniture News Nov 28, 2023

HSL makes further commitment to Guardsman's services

Following over 10 years of successful partnership, retailer HSL has reaffirmed its commitment to furniture care and repair specialist Guardsman

HSL's commercial director, Leanne Eastwood, says: "We are proud of our longstanding partnership with Guardsman, which is built upon our shared values and aligned approach. We look forward to continuing to work closely in delivering the very best service for our customers."

Guardsman UK's commercial director, Lyndon Willshire, adds: "We are thrilled that HSL have once again chosen to partner with us! The benefit of working with HSL for such a long time is that we truly understand their business and customers, and are able to offer them a tailored furniture protection plan package.

"A typical HSL customer will tend to spend more time seated, so the Guardsman package is suited to their individual needs and requirements – from covering head and arm grease, to accidental structural damage. This means the customer is getting something that offers fair value, which, as we know, is a fundamental part of the FCA's Consumer Duty principle, and HSL is offering something that is unique to their 'proud to do things differently' approach.

"Our continued commitment, understanding and collaborative approach is why we believe some retailers continue to partner with us."

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