Bobby Storey, a delivery driver at ScS' Seaham store, won the Delivery Hero of the Year Award at this year's Retail Week Awards, which were celebrated in London this week.
Bobby was nominated for the award after spotting a gas leak in a customer’s home – alongside his dedication to customers and the business throughout the last year.
Hanna Jackson, MD at Retail Week, commented: “Bobby's commitment to customers and the ScS business has been nothing short of extraordinary, earning him well-deserved recognition. His passion for service excellence and unwavering commitment to delivering the brand's customer values have truly set him apart in the delivery field.
“He literally goes the extra mile every single day for ScS, and the volume of five-star customer reviews he's received reflect that in spades. All the judges said how they'd love to have Bobby on their delivery teams! Outstanding work on the front line of retail."
Bobby adds: “I’m delighted to have won the Delivery Hero of the Year Award as part of the ScS team. Being part of the delivery crew, we’re the face of the ScS brand when furniture is delivered to our customers. It’s great to be acknowledged as a key colleague in the customer journey and in helping them create a home they love.”
