Britain’s biggest flooring retailer Tapi Carpets & Floors has been named the winner of The Sunday Times Best Big Retailer To Work For 2026.
This list compiles the UK’s top employers based on responses from employee engagement and wellbeing surveys conducted independently by WorkL.
Founded by a team of flooring experts in 2015, Tapi now has over 1500 employees across its 220 nationwide stores, 230 mobile showrooms, two central offices, warehouses and call centre. In the anonymous survey, Tapi employees achieved an excellent average happiness score of 87% when rating work wellbeing factors such as job satisfaction, information sharing and management confidence.
In the past 11 years, Tapi has grown significantly, but says it has kept its people at the heart of everything it does. Employees receive structured training programmes at the Tapi Academy to build skills, product knowledge and confidence, which enables them to provide expert service, reflected by Tapi’s 90% 5-star rating on Trustpilot.
Employee benefits include enhanced maternity, paternity and adoption leave, support for IVF, and other important personal events. Tapi also gives its staff a week off at Christmas during peak retail season to spend with family and friends, plus a day off for their birthday.
Tapi CEO Jeevan Karir says: “This award genuinely means a huge amount to us because it comes directly from our colleagues and their experience of working at Tapi every day.
"From the very beginning, we’ve always wanted Tapi to feel different. Not just for customers, but for the people building the business too. As we’ve grown rapidly over the years, we’ve also worked incredibly hard to hold onto the culture, energy and sense of togetherness that made Tapi special in the first place. Retail is demanding and fast paced, so to be recognised in this way, particularly as the retail industry winner within the big organisation category, is something we’re all incredibly proud of.
"Ultimately though, this recognition belongs to our people. Their passion and commitment are what customers experience every single day and what continues to drive the business forward.”
