25 May 2024, 18:25
By Furniture News Apr 11, 2024

Tech duo partner to "transform" furniture ecommerce and retail logistics

Shipping tech platform Shipster and solutions provider Ordorite have announced a strategic partnership that aims to boost efficiency, profits and growth among furniture and soft furnishing retailers.

Ordorite, based in Galway, Ireland, is a cloud-based retail order management software solution supporting furniture, bedding and related retailers with customer relationships management, purchases, deliveries and warehousing.

Shipster, based in Manchester, is a custom shipping integration platform which connects online retailers, ecommerce warehouses and distributors with over 100 couriers.

The new alliance automates and streamlines the packing and shipping processes for Ordorite’s customers, reportedly enhancing operational efficiency, minimising errors, accelerating order fulfilment, increasing customer satisfaction, and supporting business growth.

James Stockton, director for sales and partnerships at Shipster, says: “Retailers need a solution that is efficient, cost-effective and gets products out of the warehouse to customers seamlessly.

“Shipster and Ordorite are complementary solutions that can be leveraged together to produce a highly effective end-to-end pick-to-despatch system. It is a win-win-win for us and our customers.

“This partnership is set to redefine the landscape of ecommerce and retail logistics in the sector. It promises scalability and cost efficiency, which is critical for businesses aiming to grow in the competitive ecommerce and retail landscapes.”

Ordorite was launched in 2006 and now services over 400 outlets in Ireland, the UK, America and Australia. These customers manage between one and 55 retail stores, as well as ecommerce operations, selling furniture, bedding, carpets and interior products.

The company began looking for a shipping solutions partner to help its customers further streamline their operations. Shipster stood out for its ability to generate all necessary shipping documents automatically, including shipping labels, invoices, returns, and customs documentation, ensuring businesses are post-Brexit, IOSS, and EORI compliant.

Meanwhile, Shipster's licence fee model, as opposed to per-label pricing, allows for predictable budgeting and savings, especially as order volumes increase. This flexibility allows a business to adapt to seasonal demands or growth without sacrificing efficiency or customer service quality.

Another standout feature is Shipster’s custom shipping rules capability, which enables retailers to tailor their process based on criteria including weight, destination and parcel type.

Stephen Connolly, founder and MD of Ordorite, comments: “Ordorite strives to be the market leader in retail management software, and is always innovating its solution to ensure its customers have the most up-to-date technology. The partnership with Shipster is a key piece in the ever-evolving puzzle.

“Our collaboration offers stores and ecommerce businesses a robust solution that covers everything from packing and shipping to advanced analytics and customer segmentation. This not only promises to improve operational efficiencies and cost savings but will enhance customer experience, positioning retailers for success in a rapidly evolving retail environment.

Shipster's recent growth initiatives, including expanding their team and integrating with over 100 leading couriers, highlight their commitment to innovation and excellence in shipping and logistics. This aligns with Ordorite's mission to provide comprehensive retail management solutions, making this partnership a strategic move towards offering clients a competitive edge in the market.”

Pictured: Stephen Connolly and Shipster's co-founder and MD, Tony Cheetham

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