In the ever-evolving world of home delivery, Rhenus Home Delivery UK is prioritising its customers with a next-day delivery guarantee that covers over 95% of the UK. With over 18 years of experience in the premium delivery market, Rhenus Home Delivery UK offers a two-person last-mile delivery service that is consistently recognised for its quality and efficiency. The specialist's unique understanding of the final stage in the supply chain has made it tae European market leader in the handling of home and living goods on the last mile.
Recently, the company opened a state-of-the-art 260,000 sqft facility in Magna Park, Lutterworth, which serves as its national distribution centre. This strategic move has allowed it to transition to a hub-and-spoke model and offer next-day delivery. This expansive facility boasts impressive capacity, accommodating the rapid distribution of various products, including bulky, fragile or complex items. Thousands of items leave the six UK depots every day, ensuring swift and efficient service.
Recognising the growing importance of next-day delivery in the ecommerce landscape, Rhenus Home Delivery UK has also expanded into new markets including TV & Electrical, White Goods, and Mobility. MD Vinny Riley comments: "Next-day delivery is an excellent addition to our already outstanding delivery services. Furthermore, it allows us to enter new markets by diversifying our delivery portfolio."
Rhenus Home Delivery UK states that what sets it apart is its dedication to customer communication. It offers choice-of-day delivery options, keeps customers informed with timely updates, and provides a unique animated video guide on preparing the property for delivery, reducing the risk of damage. Personalised customer interactions, including direct calls from drivers, contribute to Rhenus' five-star Trustpilot rating after over 14,000 reviews.
Its commitment to quality is further reflected in The Academy of Excellence, a training facility at the Magna Park site. It ensures that delivery crews are well prepared for any scenario, upholding the company's service standards.
Rhenus Home Delivery UK's sustainability efforts are also commendable. Collaborating with TFR Group, Rhenus has recycled over 300,000 mattresses, demonstrating its commitment to eco-friendly logistics.
In summary, Rhenus Home Delivery UK, with two decades of experience, is an industry leader in two-person, last-mile delivery. Its commitment to excellence, sustainability, and innovation makes it a trusted partner in the world of logistics, ensuring customers receive "exceptional service", even with next-day delivery.
