18 May 2024, 14:33
By Sponsored Oct 27, 2020

Timber Art Design UK leads on customer service

Timber Art Design UK’s commitment to providing quality flat-packed furniture and best-in-class customer service has seen it build momentum this year …

Offering a range of flat-packed bedroom and living ranges, manufactured in Malaysia and distributed from its UK base in Wrexham, North Wales, Timber Art Design UK has pulled out all the stops this year to ensure its fulfilment operation is as flexible and intuitive as possible.

An extensively trained customer service team supports any orders placed through the company’s self-service web portal. All products are subsequently packed in mail order-ready packaging, and, if required, dispatched the day they are ordered. 

And the service does not stop there – Timber Art Design UK offers its stockists a rich library of product images and data, which can be downloaded to suit.

Astbury living

Serving retailers, buying groups and etailers through wholesale distribution channels, and operating a dropship service for the latter, the business manufactures product at its two factories in Johor, Malaysia, and oversees the entire conception, design, prototype, final design certification, production and wholesale process – ensuring an accurate and efficient service for the customer, with a team of trained specialists on hand to offer guidance.

Timber Art Design UK’s comprehensive range of self-assembly furniture products includes bedroom and living room ranges in a variety of styles, colours and concepts, comprising wardrobes, chests of drawers, storage cabinets, sideboards, TV cabinets, shoe storage solutions and desks. 

Hundreds of products are available, all produced and quality checked to the company’s high standards to ensure maximum customer satisfaction – with new and replacement stock arriving every week.

Pictured: Zahra in Wotan oak

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