In the fast-paced world of ecommerce, 20 years can feel like a century. Yet, for MattressNextDay, reaching the two-decade milestone isn’t just about survival, it’s about thriving, while never losing sight of what matters most – the people, both staff and customers, who make it all possible. In this article, Furniture News shares personal reflections from long-serving team members which reveal the human side of the business’ growth, and the power of championing staff wellbeing …
The celebrations for the Kent-based bed specialist’s 20th anniversary began last year and continue throughout 2025, marking not only the passage of time, but the transformation the company has seen, from a small startup to one of the UK’s leading online mattress retailers.
From multiple location moves as the company has expanded physically, to a huge rebrand three years ago that positioned MattressNextDay for its next chapter of growth, these changes have all been part of a journey of success – demonstrated by securing the National Bed Federation’s Online Bed Retailer of the Year accolade two years in a row.
But perhaps the most remarkable aspect of MattressNextDay’s story is not found in sales figures or website analytics, but in the loyalty and dedication of the team members who have grown alongside the business – some for well over a decade. Their stories offer a unique window into what it takes to build a lasting company in an ever-changing ecommerce marketplace …
Read the article in July's issue.
