Some manufacturers and suppliers believe that agents and reps are a necessary evil. Others believe that they are the most important part of…
In March last year, John Lewis announced a £4m investment in digital customer service in 20 of its stores, to strengthen its omnichannel retail…
Who’d have thought a box could cause so much upheaval? Granted, it’s a box stuffed with so much innovative tech and marketing glamour that even…
It's no secret that ecommerce has had a major impact on the way people shop. With advancements being made in on-demand app development and…
The Furniture Makers’ Company has launched a free digital HR toolkit aimed at SMEs. The toolkit is split into three sections and will give…
Good marketing takes time and planning – but when advertising furniture, how do you promote your business, specifically? If you run a furniture…
In a world where legacy brands are increasingly being challenged by new upstarts, cannier traditional companies are taking note of how the…
The importance of making a good first impression has never been more vital than in the social media-facing society in which furniture retailers…
There are numerous ways to play a transaction in store – Fortegra presents a short quiz to help salespeople identify the optimum scenario … Hey,…
Amid the national headlines proclaiming store closure after closure, it’s encouraging to see those making headway in this new retail landscape.…
Today’s furniture market is more demanding than ever. Customers expect greater choice, faster delivery, better quality … and all at an…
The furniture industry is all about consumer confidence. Because the industry mostly comprises high-ticket items, it accounts for a good…
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