22 December 2024, 17:47

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LATEST ARTICLES


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Sept 04, 2018 Resources

Making the right customer service call

The importance of making a good first impression has never been more vital than in the social media-facing society in which furniture retailers…

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Aug 24, 2018 Resources

Are you a sales superstar? Take our quiz to find out …

There are numerous ways to play a transaction in store – Fortegra presents a short quiz to help salespeople identify the optimum scenario … Hey,…

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Aug 22, 2018 Resources

Upscaling a modern retail business

Amid the national headlines proclaiming store closure after closure, it’s encouraging to see those making headway in this new retail landscape.…

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Aug 21, 2018 Resources

Recognising best of British

Today’s furniture market is more demanding than ever. Customers expect greater choice, faster delivery, better quality … and all at an…

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Aug 15, 2018 Resources

A crisis of confidence

The furniture industry is all about consumer confidence.  Because the industry mostly comprises high-ticket items, it accounts for a good…

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Aug 09, 2018 Resources

Deal or no deal?

The Brexit strain is really starting to show. With a shared desire to have a deal agreed by October, both the UK and the EU are feeling the…

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Aug 09, 2018 Resources

How will we source manufacturers in the future?

Whilst new technologies continue to transform ecommerce, bricks and mortar, global delivery and postal returns, procurement and supply chain…

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Aug 03, 2018 Resources

How can Government support the furniture industry?

Industry lobby group the British Furniture Confederation (BFC) has published its second manifesto, in which it calls for Government co-operation…

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Aug 01, 2018 Resources

A question of (consumer) confidence

Happy customers mean prosperous business. There’s an irrefutably close correlation between a consumer’s confidence and the purchases they make,…

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Jul 18, 2018 Resources

What Amazon’s latest move means for the sector

With Amazon announcing a major offensive to break into the US furniture market, retailers on both sides of the Atlantic will be watching with…

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Jul 10, 2018 Resources

Upholstery’s digital winners (and losers)

In its annual Sofa Retailers Insight Report, digital marketing specialist Inside Online ranks 52 of the sector’s leading websites according to…

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Jul 09, 2018 Resources

Ecommerce – you’ve gotta be in it to win it

I know that I keep harping on about furniture retailers working with the internet and not against it. Well, while out visiting retailers…

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