For a moment, step out of the professional and into the personal, and answer this question – are you a loyal customer? More specifically, do…
Thanks to a new Google algorithm, sites across the web have seen significant drops in organic visibility over the last few months – and…
Bloggers. I’m sick of them. But as a PR I’m confronted with them on an almost daily basis. Okay, I’m not having to connect with them over a cup…
Much is said of the importance of digital transformation to modern businesses – TSG’s Natasha Bougourd argues that technology is essential to…
“In the past two weeks, 31% of your work time was devoted to email communication. That’s 24 hours 34 minutes! Is your job title ‘professional…
As the March 29th deadline for Brexit approaches, bed industry specialist reporter Jan Turner asks a cross section of bed industry leaders about…
‘Impact’ could be viewed as a somewhat unusual topic for an opinion piece. After all, impact is something which is often touted – but in reality…
There’s no way of getting away from it – times are tough. Consumer confidence is suffering as the country stumbles from one Brexit warning to…
The trend in national retail towards smaller, more focused store estates has been well publicised – but how is the space inside the sector’s…
Within the industry today, there appears to be a huge lack of younger people wanting to become manufacturers and upholsterers, says Lisa…
Some manufacturers and suppliers believe that agents and reps are a necessary evil. Others believe that they are the most important part of…
In March last year, John Lewis announced a £4m investment in digital customer service in 20 of its stores, to strengthen its omnichannel retail…
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