19 September 2024, 17:42

Resources


LATEST ARTICLES


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May 02, 2016 Resources

Presentation matters

How do we sell more products?  How do we make more profit?  These are two questions all businesses continually ask themselves, regardless of the…

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Apr 27, 2016 Resources

Bringing CRM ideas to life

Customers. A business without them is no business is at all. So, common sense says that keeping customers at the forefront of your business plan…

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Apr 21, 2016 Resources

Be prepared for changes to data law

After outlining the threat to retail marketing of the new EU General Data Protection Regulation (GDPR) in the September issue of Furniture News,…

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Apr 12, 2016 Resources

A summary of the European upholstery market

Sara Colautti of CSIL Industry Studies delivers the research association's latest findings on upholstered furniture in the European market…

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Apr 11, 2016 Resources

CSIL's 2016 outlook for the global furniture market

World furniture consumption reached US$455b in 2014, with an increase of about $17b over 2013. The expected rate of growth of furniture…

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Mar 23, 2016 Resources

Six certain ways to offend your customers

You have probably heard tips about how to make more sales or gain more customers thousands of times – and while tips about what you should do…

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Mar 18, 2016 Resources

Latest FIRA statistics digest points to recovery

FIRA’s latest statistical digest, covering the period from 2011 to 2014 and including some 2015 estimates, is an invaluable guide to national…

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Mar 02, 2016 Resources

Six sales practices to ditch in 2016

You probably know which sales tactics are helping your numbers, but do you know which ones are costing you valuable sales? Fortegra’s Kevin…

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Feb 05, 2016 Resources

A consumer-driven approach

With Spring Fair kicking off this Sunday, portfolio director Nick Davison explains how retailers can extend their customer reach … Retailing has…

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Jan 27, 2016 Resources

Modern Day Selling #7 – Effective closing techniques

Brian Barfield’s series on Modern Day Selling concludes with a look at closing the sale – which should prove a straightforward process if the…

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Jan 26, 2016 Resources

Modern Day Selling #6 – Selling with vision and insight

Having explored customer types and selling methods, Brian Barfield turns to the importance of knowledge and truthfulness when looking to close a…

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Jan 25, 2016 Resources

Modern Day Selling #5 – Managing your sales presentation

Engaging with the customer is important – but so is having the ability to manage the encounter wisely, and avoid losing time and other potential…

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