Engaging with the customer is important – but so is having the ability to manage the encounter wisely, and avoid losing time and other potential…
Negative selling styles are all too prevalent across the retail sector – in this instalment of his series on Modern Day Selling, Brian Barfield…
Sometimes, we know what we want, but are too frightened to ask, says Brian Barfield, who continues his series by explaining how the ability to…
Brian Barfield's Modern Day Selling series offers a unique perspective in teaching sales associates how to reconnect with their customers and…
The winds of change have continued to blow in the furniture retail sector, writes Brian Barfield, who feels that a focus on the customer has –…
Visitors to Maison&Objet in Paris this month might stumble upon the Augmented Reality Lab, a conference and consultation hub run by business…
The retail industry has evolved into an incredibly competitive market, making it harder than ever to offer value to customers. With an increase…
What can distributors of furniture brands in the UK learn from how Germany has approached the fashion brands Asics and Adidas? According to…
One of the time-tested ways of establishing yourself as a standard in your industry is to win an industry recognised award, writes Shweta…
The UK furniture and furnishings trade boasts a remarkably diverse range of product-sourcing opportunities, large and small, mainstream and…
Acquiring – and then retaining – the most capable and competent professionals is one of the main priorities for businesses today. Nurturing…
In this era of price transparency, you would think that it is easy enough for a retailer to convey its price image to potential customers. After…
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